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Facebook Facility Support Manager in Altoona, Iowa


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is seeking a Facility Support Manager to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Facility Support Manager leads and manages a team to provide essential support functions to the broader Facility Operations team on site. The ideal candidate will possess data center/corporate real-estate/hospitality experience with exposure to and awareness of critical operations or other similar environments (e.g. hospital), or have experience as a third party manager to critical operations. This position is full-time and will be located at our Polk County Iowa data center.

Required Skills:

  1. Develop, mentor, and manage an onsite Facility Support Team: Process Coordinator, Computerized Maintenance Management System Coordinator, and Environmental Health and Safety Coordinator

  2. Manage the on-site, third-party, Facility Operations staffing contract including: budget execution, quarterly business reviews, contractor provisioning, single point of contact, work quality, and coordination

  3. Coordinate all external vendors providing service to the site (i.e., site access, scheduling, scope of work, quality, budget, etc.)

  4. Manage non-critical operations facility upkeep/repair (e.g. furniture, kitchen equipment, doors/security)

  5. Serve as main point of contact for external agencies (facility insurer, city utilities, regulatory agencies, USGBC, etc.)

  6. Plan and coordinate vendor activities site-wide across teams (i.e., coordinate work area requirements for multiple vendors onsite)

  7. Implement and lead a coordinated scheduling process for the site’s Facility Operations team

  8. Act as point of contact for execution of the site’s Facility Operations budget

  9. Collaborate with peers across regions to ensure best practices are shared and implemented

  10. Ensure documentation is maintained for compliance with all government and regulatory requirements

Minimum Qualifications:

  1. People management experience

  2. Experience in budget management

  3. Experience in project management

  4. Experience in vendor management and negotiations

Preferred Qualifications:

  1. 5+ years experience in facilities management or corporate real-estate

  2. 3+ years experience in people management

  3. Experience working in a critical-operations environment

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.