Facebook Account Manager, India in Bangalore, India
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
The Account Management team is a sales team that is part of Facebook’s Global Business Group. This team is focused on connecting every business in the world with their customers on Facebook and then helping them grow through solutions like Facebook Pages and Advertising. Account Managers are directly responsible for building relationships and helping clients drive business results on Facebook through consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy, previous experience in account management and/or selling marketing solutions coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. This position is full-time and located in our Gurgaon/Bangalore office.
Become an expert in Facebook’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
Grow revenue, educate and lead strategic conversations with clients and navigate complex relationships
Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
Work with clients to improve the performance of their overall Facebook campaigns
Work cross-functionally with Sales, Marketing and Product teams within Facebook
Bachelors is a must with ideally a Masters/MBA degree
5+ years of experience in account management, brand management, performance marketing, digital marketing, sales
Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
Strong problem solving and quantitative analytical skills
Understanding of television, Internet and other media
Results and detail orientated with a very hands on approach