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Facebook Customer Marketing Manager, Partnerships in Chicago, Illinois


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook Marketing Partners & Developers are third party companies that help businesses succeed on Facebook, Instagram, Messenger, WhatsApp and the Facebook Audience Network by building solutions on our Marketing platforms and APIs. The Global Partner Marketing team creates marketing programs designed to inspire & educate these partners to develop innovative solutions and drive adoption of them. We are looking for an experienced marketer with global experience to lead this team.The Customer Marketing role leads strategy and execution of marketing our partner ecosystem to businesses on Facebook. You will help businesses understand the value of the partner ecosystem and adopt the right partners to help them grow. The successful candidate will demonstrate a deep understanding of the advertising industry and an ability to combine strategic thinking, creativity, and analytical rigor. You will be responsible for developing marketing programs that span across multiple channels including digital experiences, print, events, sales and more. This leader will also possess strong cross-functional skills, the ability to influence at executive levels of the organization and partner across a global marketing team to execute at a high level. This position is full-time and based in our Menlo Park office.

Required Skills:

  1. Manage a team of marketing managers

  2. Build global customer marketing strategy to drive partner adoption and sustainable business growth

  3. Develop and distribute the customer facing narrative and positioning for the Facebook Marketing Partner ecosystem

  4. Build strong working relationships with leaders across Facebook sales, marketing and partnerships teams

  5. Lead large cross functional teams including sales, marketing, data science, and engineering

  6. Develop customer-centric content that inspires and educates businesses. Ensure content is compelling and integrated across channels including FB ads, emails, landing pages and more

  7. Collaborate with other team members to ensure cohesive messaging across the user journey

  8. Work hand-in-hand with designers and web developers to visually elevate the work

  9. Identify right levers behind successful marketing content and iterate on those learnings

Minimum Qualifications:

  1. Bachelor's Degree

  2. 12+ years experience in developing and executing marketing programs

  3. 5+ years of experience managing and growing a team

  4. Demonstrated experience using data to inform decision making and improve results

  5. Proven leadership experience with experience influencing and executing across multiple teams

  6. Experience engaging at an executive level with cross-functional groups

  7. Experience working in markets outside of the US

Preferred Qualifications:

  1. Avid Facebook user

  2. Experience working with or in support of diverse communities

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.