Job Information
Meta Product Integrity Program Manager in Columbus, Ohio
Summary:
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.
Required Skills:
Product Integrity Program Manager Responsibilities:
Lead large, complex, cross-functional programs within Meta to build integrity across all product launches at scale.
Spot and creatively solve complex, cross-functional operational issues, often unique to each project.
Advocate for the Meta community and various Community Operations teams in discussions with Product and Engineering.
Apply solid judgement regarding support needs across multiple competing priorities.
Engage and build relationships with cross-functional teams and stakeholders to ensure that development and operational readiness requirements are understood and implemented.
Develop and apply a broad understanding across all facets of operations, including community support processes, market teams, outsourcing, reporting & analytics, and workforce management.
Manage ramp readiness with internal teams as well as external partners (i.e. developer infrastructure, global markets, capacity readiness, and transition plans).
Communicate proactively to cross-functional partners, prepare formal recurring communications, and present to people at all levels of the organization.
Monitor post-launch impact to assess effectiveness of support.
Continually refine best practices for efficient and scalable end-to-end frameworks for launch process management.
Telecommuting is permitted from anywhere in the United States.
Minimum Qualifications:
Minimum Qualifications:
Requires a bachelor’s degree in Business Administration, Economics, Public Policy, History, or a related field and 3 years of experience in the job offered or in a related occupation. Experience must include 12 months of experience in each of the following:
Managing ramp readiness with internal teams as well as external partners, including developer infrastructure, global markets, capacity readiness, and transition plans
Leading large, complex, cross-functional programs to build integrity across all product launches at scale
Leading operational change through reviewer UI/UX changes, such as SRT
Implementing new workflows for queuing content and building operational readiness, such as headcount planning and metrics monitoring
Designing platforms for risk intelligence gathering and frameworks for risk level projection
Analyzing reporting data and performance to devise workforce solutions and track key metrics and,
Deploying user-facing contact forms for content regulations compliance
Public Compensation:
$174,546/year to $194,480/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.