Facebook Jobs

Mobile facebook Logo

Job Information

Facebook Crisis Management and Resiliency Manager in Fremont, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Our Global Security organization is comprised of multiple teams that work together to support our operations around the globe. Our mission is to keep the things that we value safe and secure while protecting the people, assets, and reputation of Facebook. We protect the people of Facebook by creating a safe and secure environment for our culture to flourish. From buildings and servers, to prototypes and ideas, we ensure Facebook’s physical and intellectual assets are safe and secure and make informed decisions to protect Facebook’s reputation.

The ideal candidate will be an experienced crisis management and resilience expert who has a passion for building and leading programs focused on developing corporate crisis preparedness and protecting an organization’s mission and core assets from severe, negative events. The candidate will lead a global team and be responsible for Global Crisis Management’s planning, training, and exercising program across the regions and enhancing the capabilities of site and regional crisis teams. This is a cross-functional role that will work closely with key partners across Global Security as well as key corporate functions and business segments.

Required Skills:

  1. Oversee and manage the implementation of crisis management activities at the site and regional levels to continue to enhance crisis preparedness globally for Facebook

  2. Identify, prioritize and implement crisis management program enhancements and expansion across the sites and regions

  3. Support enhancement of the overall crisis management program and maturing of key program elements to include risk identification & assessment, planning, training, exercising, technology, quality assurance, program awareness, and real-time response

  4. Manage a team providing real-time response support across the sites and regions

  5. Manage program metrics and reporting

Minimum Qualifications:

  1. 8+ years’ experience in crisis management or organizational resilience

  2. Project management skills and experience managing complex projects

  3. Experience delivering training for teams and developing complex multi-team exercises

  4. Experience supporting real-time response to crises or potential crises

  5. Presentation skills

  6. Experience exercising judgment and persuasive skills, creativity, and experience working in a dynamic environment

  7. Bachelor’s degree in public policy, political science, risk management, or related discipline

Preferred Qualifications:

  1. Experience building and leading a crisis management program globally or regionally in a multinational corporation

  2. Experience with crisis communications, stakeholder engagement planning, and reputation management

  3. Familiarity with enterprise risk management principles

  4. Advanced degree in business, policy, or similar field

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.