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Facebook Technical Account Manager, Media Partnerships in Jakarta, Indonesia


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


As a Technical Account Manager, you will work closely with the Media Partnerships teams, discussing and architecting media solutions for new or existing partners while helping to debug and solve technical challenges. You will use your deep understanding of our products to unlock business value for our partners in the region, working with the Partner Engineering, Product, Engineering, and Partnerships teams to shape the overall product experience. You will also drive various initiatives to scale solutions and make them easier to adopt, including representing Facebook at industry events, conferences and other community gatherings.The ideal candidate will combine excellent technical, product and business skills to make our partners successful and improve our media offering. This is a full time position based in Singapore.

Required Skills:

  1. Engage with potential partners to understand their business objectives and challenges, whilst demonstrating the value proposition of our media solutions for their business

  2. Provide solutions to product and API-related questions raised through partner engagements

  3. Develop a deep understanding of the media product offerings, how they can be combined into solutions, and the integration of tools and APIs

  4. Collaborate with the Strategic Partner Manager teams to deliver customized technical presentations and product demonstrations to partners

  5. Identify key product architecture components, propose and help partners build solutions that unblock integrations

  6. Act as a conduit between product engineering and partners, influencing the product roadmap by identifying and informing on regional insights, challenges and strategic opportunities and helping Facebook to think local while building a global product

  7. Willingness and ability to travel approximately 25% of time

Minimum Qualifications:

  1. B.S. in a technical discipline or equivalent experience

  2. Experience with delivering technical concepts to a C-level audience or internal stakeholders

  3. Previous or current working experience in a software engineer role

  4. Experience and knowledge of the technical, organizational and cultural challenges deploying API driven integrations

  5. Knowledge of web and cloud technology (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs)

  6. Fluency in Thai, Bahasa Indonesia, or Vietnamese is preferred

Industry: Internet