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Facebook Partnerships Development Manager, Community Partnerships ( Sub-Saharan Africa) in London, United Kingdom

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Facebook is seeking to grow its Community Partnerships team with an experienced Partner Development Manager to support a group of successful community leaders who have built and grown relevant and impactful communities on our platforms specifically within the Sub-Saharan Africa region

The Community Partnerships team's mission is to empower community leaders to start, grow and sustain meaningful communities around the world. The team serves community leaders to understand and address their needs in sustaining and strengthening their communities. We succeed when community leaders thrive.

This person will support a portfolio of community leaders through scaled leadership, community management and product education strategies and the successful candidate will need to have had experience within the Sub-Saharan African community.This includes equipping leaders with tools and training to grow and engage their members, facilitating peer-to-peer support and leveraging adoption of Facebook products to develop their communities on the platform and have impact on- and offline. Through operational rigor and knowledge of their vertical and partner set, this person will also work cross-functionally across different teams to help shape our products, inform strategy on approaches to new partnerships opportunities, and optimize new experiences and processes to ensure our partners are successful.

The ideal candidate will have a strong interest and curiosity for innovative social products and their potential for transforming communities. This position will be located in our office in London

Required Skills:

  1. Manage community leaders through scaled channels to support them to grow, engage and sustain their communities and achieve their potential in terms of impact on- and offline

  2. Facilitate development of peer-to-peer relationships among managed community leaders

  3. Manage relationships at scale, including establishing an ongoing cadence of partner communication and outreach, and addressing business and operational issues through online community

  4. Present key concepts and curriculum during webinars, workshops, and trainings to community leaders to help them succeed

  5. Work with central teams to develop, maintain and distribute vertical and life-stage specific best practices

  6. Track, analyze, and communicate key quantitative metrics to develop and execute against partnership goals

  7. Work cross functionally with a variety of teams, including Policy, Communications, Product, Marketing and Operations teams to advocate for partner needs

  8. Develop new partner opportunities by researching and identifying potential partnerships

  9. Be a trusted consultant to partners and help them leverage our products to grow and sustain their communities on Facebook

  10. Develop deep product expertise with an ability to collect and synthesize meaningful feedback to be the voice of your partners internally, represent their needs and collaborate with central product team to inform and accelerate product strategies

  11. Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders. Please note- competitive salary including the following benefits apply:

  12. Medical Benefits

  13. Dental Benefits

  14. Vision Benefits

  15. Pension Benefits

  16. Life Assurance

  17. Childcare Benefits

  18. Gym Benefits

  19. Transport benefits

  20. Laundry Benefit

  21. Posted: 2nd August 2019

  22. Closing date: 2nd September 2019

Minimum Qualifications:

  1. Fluency in English and French( preferable)

  2. Proven track record of developing relationships and supporting stakeholders online in the Sub- Saharan Africa region via scaled channels

  3. BA/BS degree or higher

  4. 7+ years of experience, including community management experience

  5. Experience developing and supporting stakeholders

  6. Experience using data to make decisions

  7. Experience communicating and presenting to internal and external partners

  8. Proven experience working cross-functionally with different levels of management, both internally and externally

  9. Demonstrated care/commitment to driving impact in society,

Industry: Internet

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