Facebook Research Leader, Workplace in London, United Kingdom
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Facebook’s Workplace team are looking for a UX Research Leader with exceptional UX Research, communication and people management skills.
The Workplace team are focused on building products that empower people to work together. Companies like Starbucks, Oxfam and Spotify already use Workplace to share ideas, collaborate on documents and strengthen their co-worker relationships. It's starting to replace in-person meetings. It's reducing dependency on email and for traditional organisations, we believe it's the catalyst for cultural change!
Join our mission to move fast and ship great products across mobile and desktop. You'll work closely with Research, Design, PM, Engineering and Partnerships to identify business problems and create impactful solutions. Get close to customers and gain a first-hand understanding of the challenges they face.
Our product team is London-based, making for a great working relationships and respectable working hours. We take the best innovations from consumer Facebook (like Live, Reactions and Messenger Bots) and re-imagine them for business. We make new and improved ways of collaboration and administration (like multi-company groups and custom integrations). We design and run experiments to help us grow quickly and sustainably.
What makes a good candidate? Someone who has exceptional research skills, but who also understands the balance between scrappy and rigor, and ultimately how research translates into design and product decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact.
You will oversee a team of world-class researchers across a key product vertical, and across multiple research disciplines. The role requires you to be an expert researcher with a proven track record of doing research that impacts a complex and diverse product. You will be required to articulate the vision of the team to design and product leadership and be a strong advocate for the role of research in product development. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value. You must be a data expert, but also know when to trust your gut.
You must be a strong voice in strategic discussions and an overall expert in the relationship between research, design, marketing and product. You must build strong relationships with other research teams at Facebook to ensure a cohesive and cross-functional vision for Research at Facebook.
Competitive Salary including the following benefits apply:
Date posted: 31st July 2019
Closing date: 30th August 2019
Ability to build meaningful cross-functional relationships
Keen eye for and focus on impact
Resource Allocation - ensure we are always focusing on the highest priority things, focusing both on the short-term needs as well as looking ahead to the next big challenge
Knowledge of quantitative and qualitative research, and track record of using data to make arguments
Connections in the UX world and experience attracting and retaining researchers
Experience in all areas of research (including design research, market research and quantitative research)
Track record of translating research into actionable design and product
People management experience
- Proven track record of building and managing high-performing teams, with researchers of different disciplines