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Facebook UX Researcher, Mixed Methods in London, United Kingdom


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for Facebook's billion+ users. Our work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods and an understanding of quantitative concepts.

This position is based in our London, UK office.

Competitive Salary including the following benefits apply:

Medical Benefits

Dental Benefits

Vision Benefits

Pension Benefits

Life Assurance

Childcare Benefits

Gym Benefits

Transport benefits

Laundry Benefit

Date posted: 15th January 2020

Closing date: 5th February 2020

Required Skills:

  1. Work closely with product teams to identify research initiatives

  2. Design hypotheses and lead studies that examine both user behavior and attitudes

  3. Generate actionable insights that both fuel ideation and evaluate product experiences

  4. Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys

  5. Work cross-functionally with design, product management, content strategy, engineering and marketing

  6. Communicate results and illustrate suggestions in compelling and creative ways

  7. Ability to ask, as well as answer product and user experience related questions

  8. Compelling communication

Minimum Qualifications:

  1. MS/PhD, human behavior related field (HCI, Psychology, Social Science, Information Science, etc.) 3+ years experience in applied product research

  2. 3+ years experience in applied product research

  3. Command of a broad set of qualitative and user-centered design methods

  4. Basic understanding of quantitative, behavioral analysis and statistical concepts

  5. Ability to ask, as well as answer product and user experience related questions

  6. Ability to ask, as well as answer product and user experience related questions

Industry: Internet