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Facebook Manager, Entertainment Partner Solutions - Media Partnerships in Los Angeles, California

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Entertainment Partnerships is seeking to grow our Partner Solutions team and looking for a detail oriented professional to help standardize and scale solutions for our partners. This role will manage and develop our team of Partner Solutions Managers (PSMs) and optimize how they work with partners. This role works directly with Strategic Partner Managers, Product Managers, Media Operations, and other internal partners to ensure a seamless experience. Media Partnerships is a rapid growth organization that connects people with the public figures, creators, and media publishers they care about.

Required Skills:

  1. Manage and develop our external facing team of Partner Solutions Managers

  2. Optimize team performance by leading process improvement initiatives, identifying growth opportunities, and setting individual goals

  3. Develop an understanding of Entertainment Partnerships' goals and align this team to deliver against them

  4. Proactively advocate for partners and push issues toward resolution to ensure that partners have the best possible experience on the platform

  5. Work cross-functionally with a variety of internal teams, including product, operations, marketing, and research to advocate for partner needs

  6. Identify process gaps and work with product and operations teams to develop scalable solutions

  7. Adapt quickly to product changes and limitations, and communicate these strategies to stakeholders

  8. Develop deep product expertise with an ability to collect and synthesize meaningful feedback to drive our product roadmap

  9. Serve as an internal advocate in connecting teams to product and operational solutions

Minimum Qualifications:

  1. BA/BS Degree or higher

  2. 10+ years of experience in online operations, consulting, partnerships or project management

  3. Proven track record of managing teams (at least 5 direct reports)

  4. Communication and presentation experience

  5. Knowledge of media & entertainment ecosystem

  6. Experience working cross-functionally

  7. Experience solving problems in a collaborative environment

Preferred Qualifications:

  1. Secondary degree or MBA

  2. SQL proficiency

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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