Facebook Critical Operations Manager in Los Lunas, New Mexico


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is seeking a Critical Operations Manager to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical Operations Manager leads and manages a team of Chief Building Engineer managers to operate and maintain the critical facility infrastructure at our data center campus. The ideal candidate will possess data center or similar critical facility experience with strong technical and leadership skills.

Required Skills:

  1. Develop, mentor, and manage the entire Critical Operations team on campus, consisting of Chief Building Engineers and Critical Facility Engineers.

  2. Hire, develop, mentor, and manage Chief Building Engineers, and oversee hiring activities for Critical Facility Engineers.

  3. Review and approve procedures used to conduct maintenance on critical infrastructure.

  4. Communicate effectively and efficiently within the site/campus cross-functional leadership team, the site/campus Facilities Operations Team, and across the global enterprise with team.

  5. Conduct Post-Incident and Root Cause Analysis reviews and communicate lessons learned to the global team.

  6. Ensure site coverage is maintained for 24/7 operations.

  7. Review maintenance operations for safety, efficiency, and technical accuracy.

  8. Responsible for risk mitigation efforts across the site, including an overall view of systems offline and undergoing maintenance.

  9. Develop and manage a comprehensive drill program of emergency operating procedures for the Critical Operations Team.

  10. Review and approve all work efforts for the Facebook-owned electrical substation (where applicable).

  11. Analyze Computerized Maintenance Management System (CMMS) reporting.

  12. Respond as needed to facility systems after-hours maintenance and facility systems complications.

Minimum Qualifications:

  1. 7+ years experience in team management

  2. 5+ years experience in critical environment work

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.