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Facebook Application Manager, Identity & Access Management in Menlo Park, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook’s Business Applications team is responsible for building integrated, scalable, and robust enterprise applications. We are currently looking for an experienced, insightful, forward-thinking Product Specialist with a strong ability to design and execute third-party products that power the enterprise. As a member of Enterprise Engineering, you will play a key role in reimagining productivity by shipping transformative products that serve diverse aspects of the enterprise. This is a full-time position based in our Menlo Park office.

Required Skills:

  1. Support and provide subject matter expertise with Identity & Access Management (IAM) processes and tools

  2. Triage and disposition production support tickets effectively, accurately and efficiently

  3. Responsible for application support and configuration of multiple tools/applications in the IAM space

  4. Influence enhancements and new projects to improve the IAM processes, products and end-user experience

  5. Understand application data models, draft SQL queries and perform data analysis to discover and fix underlying causes of bugs

  6. Draft process extensions to support business needs

  7. Participate in source control and code review process

  8. Provide expertise from a process perspective

  9. Communicate effectively with internal customers, enabling informed decision making within the team

  10. Track key application metrics, drive insights and builds dashboards to measure results against goals

  11. Identify risks within the business function, deliver clear documentation, and work directly with vendor support for escalations

  12. Analyze issues of moderate complexity, addressing configuration, implementation, and function or process fails

  13. Develop and maintain a well-coordinated internal relationship with key decision makers and with the wider Enterprise Engineering organization

  14. Lead/Support all business readiness activities including end user training, product testing and roll-outs

Minimum Qualifications:

  1. 3+ years of experience in building/supporting IAM tools

  2. 5+ years of experience configuring and/or developing process extensions with IAM Tools

  3. 1+ years of experience contributing to IAM applications design

Preferred Qualifications:

  1. Bachelors Degree in CS or similar

  2. Experience with Okta SSO, Workday and Active Directory

  3. 2+ years working on data models with hands-on SQL experience to draft queries and perform data analysis

  4. Experience understanding business logic

  5. Experience in understanding code bases, including API design techniques and Python

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.