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Facebook Mixed Methods Researcher, Growth (Menlo Park) in Menlo Park, California

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Come join a diverse and collaborative team of researchers who work directly with product and marketing to make the best social platform for Facebook's two billion+ users. Our primary research ranges from formative to evaluative, using approaches such as focus groups, in-depth interviews, quantitative surveys, and statistical modeling. For this position, we are looking for individuals with mixed-methods background (experts in both qualitative and quantitative methods), with an understanding of how to integrate diverse sources of insights. The right candidates will have done rigorous, creative, impactful primary research, and will be excellent communicators, passionate about empowering people with online social platforms, comfortable in a flat, fast-moving organization, excited to collaborate, and focused squarely on bringing compelling and relevant online experiences to as many people as possible around the world.

Required Skills:

  1. Work closely with cross-functional partners (product management, data science, analytics, business, design, engineering) to identify and prioritize knowledge gaps in our understanding the ways in which users of the Facebook family of apps experience the social world, and design research that uniquely contributes to solving for those knowledge gaps

  2. Design and execute end-to-end custom primary research using a wide variety of methods (quantitative methods and qualitative methods), and interpret analysis through the lens of business impact, UX, HCI, and social science

  3. Adapt methods to the research question at hand using a range of qualitative and quantitative methods, weave together qualitative and quantitative insights for data-informed understanding

  4. Communicate results and illustrate suggestions in compelling and creative ways

  5. Deliver actionable research insights that make the Facebook user experience measurably better

  6. Effectively manages and prioritizes research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders

  7. Lead and deliver research share-outs to a cross-functional team to encourage empathy with and understanding of the Facebook experience for different segments, and identify clear opportunities Facebook can address to improve the experience

  8. Collaborate closely with other researchers

  9. Willingness to travel internationally

Minimum Qualifications:

  1. Ph.D. in social science (e.g., Communication, Sociology, Political Science, Economics, Psychology), or in a quantitative field (e.g., Statistics, Informatics, Econometrics) with experience answering social questions

  2. Knowledge of lab, field, individual and group based qualitative methods, as well as quantitative, behavioral analysis, and statistical concepts including survey design

  3. Experience working with multi-method studies

  4. Mixed method experience, leading with qualitative methods: interviewing, focus groups, ethnography, remote as well as field studies

  5. Experience with survey and questionnaire design, log analysis, sampling, and statistical analyses of survey or behavioral data

  6. Experience conducting international/cross-cultural research, particularly in Emerging Markets

  7. Experience leading cross-functional partners in international research and international research trips

Preferred Qualifications:

  1. 3+ years of experience conducting research in an organization or consulting environment, including working with key stakeholders to understand and clarify their people research needs, and communicating analyses to technical and non-technical audiences

  2. 3+ years of experience applying multivariate statistical methods such as GLM, analysis of quasi-experimental research designs with non-equivalent groups (e.g., regression adjustment, matching, propensity score stratification), longitudinal analysis, classification, dimension reduction, clustering, hierarchical linear (random effects) modeling, etc., to people research problems in organizations

  3. Experience executing mixed-methods research (combining qualitative and quantitative methods)

  4. Experience identifying and working with vendors on end-to-end research design on international research projects

  5. Experience with SQL/Hive and/or Python and large datasets (> 1TB)

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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