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Facebook Product Manager, WhatsApp Business in Menlo Park, California


WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.

The WhatsApp Business API was announced last year and has seen rapid growth and interest from businesses. Conversational commerce enables businesses and customers to have a personalized, natural and interactive relationship.. We are looking to grow the Business API product team. It is still early days and you have an opportunity to shape the product and platform for how business to customer communication happens for billions of people.

WhatsApp is seeking an exceptional individual to help with product development for our business products, and other initiatives across the company. If you have demonstrated experience in building new products, have empathy for both consumers and businesses and want to unlock the potential of WhatsApp to serve millions of businesses and billions of people, we would be excited to hear from you.

WhatsApp is a start-up environment where you’ll be expected to roll-up your sleeves and work collaboratively with engineers, designers and other cross-functional partners. You’ll expect to push the boundaries of what’s possible in a mobile app, how to deliver value to users and businesses while sharing in our healthy obsession for quality and attention to detail.

Required Skills:

  1. Lead the ideation, technical development, and launch of innovative product features

  2. Drive product development from small features to entirely new products

  3. Work hands-on with designers and engineers to implement and build new features that meet our standards of simplicity and quality

  4. Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

Minimum Qualifications:

  1. 4+ years product management or product design experience

  2. 4+ years of experience in technical architecture of mobile applications

  3. 4+ years experience designing user interfaces

  4. Proven communication and presentation experience

  5. Proven organizational and analytical experience

Preferred Qualifications:

  1. Experience in local, platforms, enterprises, commerce, and/or ads

  2. Passion for economic empowerment and messaging

  3. Understanding of International markets

  4. Passionate user of WhatsApp

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.