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Facebook Support Engineer, Legal in Menlo Park, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Want to work on front page news issues? Excited about solving new problems at an unheard-of scale? Our Operations, Partnerships, and Technology team (OPTech) is a team that is passionate about working with cross-functional teams to improve their operational efficiency through the development of tooling and infrastructure. We are seeking an enthusiastic person that is passionate about the intersection of software engineering, trust & safety, compliance, and legal issues. This person will be responsible for engaging a multitude of stakeholders in and outside of Facebook’s legal department, to formulate and drive the execution of cutting-edge technical solutions to an array of emerging problems.

Required Skills:

  1. Help devise, create, and implement tooling and policies across the legal organization

  2. Investigate and implement solutions with languages such as Java, JavaScript, React, PHP, Python and SQL

  3. Drive scale and automation through technology

  4. Customize, maintain, and expand existing internal software solutions for a diverse set of operational teams

  5. Experiment with emerging Facebook technologies to develop future solutions

  6. Maintain systems for receiving, triaging and responding to technically oriented requests with tight, often life impacting, timelines

  7. Incorporate new data pipelines into existing frameworks to ensure that information makes it where it’s needed

  8. Work closely with frontline analyst to understand processing and operational needs

Minimum Qualifications:

  1. Bachelor’s degree in Computer Science or 4+ years of software development experience in lieu of a degree

  2. 3+ years of experience in software development

  3. Programming experience in one or more of the following languages: PHP, JavaScript, Ruby, Python, React

  4. Experience with the Microsoft Office Suite (Excel, PowerPoint, Word)

Preferred Qualifications:

  1. Exposure to functional programming

  2. Experience building operational solutions

  3. Problem solving and analytical skills

  4. Ability to multitask and work in an unstructured environment of fast growth and ambiguity

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.