Facebook Tools Program Manager - Integrity, Investigations & Intelligence in Menlo Park, California
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
The Integrity Investigations & Intelligence (I3) team is seeking an organized Tools Program Manager to help keep our billion users safe from real world threats. We count on our program manager to quantify, document, and advocate for the critical tooling needs for the I3 team which in turn enables us to help support people. We are a team that values building an inclusive environment and having diverse backgrounds. This enables us to best address the most complex safety issues and promote a close-knit and resilient team. If you are passionate about protecting the most vulnerable populations who use our platforms, thrive in cross-functional and collaborative environments and want to support our investigative team to identify areas for process improvement - then join our team to help us make the world a safer place where people can be more open and connected. This position is located in Menlo Park, CA.
Develop and lead end-to-end project plans and ensure on-time delivery of initiatives
Become a technical expert on all internal tools used across Facebook and Instagram
Be the intermediary between investigators and the various engineering teams that support its tools
Analyze tools end-to-end to identify and prioritize key issues and opportunities
Help investigators define tooling needs
Identify interdependencies across teams and clarify roles or any potential issues to ensure everyone's efforts are complimentary
Work cross-functionally to help prioritize projects and communicate status, priority, and impact of product changes to stakeholders
Use data and visualization to tell a story to convince internal and external stakeholders to take action
Be the point of contact for requests regarding bugs and changes
8+ years of work experience in role involving strategy, problem solving, program management, or technical systems
2+ years of experience with SQL, data analysis, and data visualization tools
Analytical thinker who can break down problems using data and technology independently
Experience communicating to a variety of audiences from software engineers, to investigators, to managers
Experience protecting vulnerable populations
Knowledge about online safety and criminology
- Capacity to thrive when faced with problems
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org or you may call us at +1 650-308-7837.