Facebook Tools Program Manager - Integrity, Investigations & Intelligence in Menlo Park, California

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

The Integrity Investigations & Intelligence (I3) team is seeking an organized Tools Program Manager to help keep our billion users safe from real world threats. We count on our program manager to quantify, document, and advocate for the critical tooling needs for the I3 team which in turn enables us to help support people. We are a team that values building an inclusive environment and having diverse backgrounds. This enables us to best address the most complex safety issues and promote a close-knit and resilient team. If you are passionate about protecting the most vulnerable populations who use our platforms, thrive in cross-functional and collaborative environments and want to support our investigative team to identify areas for process improvement - then join our team to help us make the world a safer place where people can be more open and connected. This position is located in Menlo Park, CA.

Required Skills:

  1. Develop and lead end-to-end project plans and ensure on-time delivery of initiatives

  2. Become a technical expert on all internal tools used across Facebook and Instagram

  3. Be the intermediary between investigators and the various engineering teams that support its tools

  4. Analyze tools end-to-end to identify and prioritize key issues and opportunities

  5. Help investigators define tooling needs

  6. Identify interdependencies across teams and clarify roles or any potential issues to ensure everyone's efforts are complimentary

  7. Work cross-functionally to help prioritize projects and communicate status, priority, and impact of product changes to stakeholders

  8. Use data and visualization to tell a story to convince internal and external stakeholders to take action

  9. Be the point of contact for requests regarding bugs and changes

Minimum Qualifications:

  1. BA/BS degree

  2. 8+ years of work experience in role involving strategy, problem solving, program management, or technical systems

  3. 2+ years of experience with SQL, data analysis, and data visualization tools

  4. Analytical thinker who can break down problems using data and technology independently

  5. Experience communicating to a variety of audiences from software engineers, to investigators, to managers

  6. Experience protecting vulnerable populations

  7. Knowledge about online safety and criminology

Preferred Qualifications:

  1. Capacity to thrive when faced with problems

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.