Facebook Data Lead, Solutions in Mountain View, California

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

We’re the team that’s responsible for managing reports surrounding Facebook’s policies and procedures, complex legal issues and the changing landscape of free speech on the Internet. We are passionate about building trust and giving the most voice to the most people. We are constantly balancing mitigating legal risk with making the world more open and connected while scaling our operations to support Facebook’s 1.8 billion users.

Our Data Solutions team is responsible for building and supporting our data infrastructure to project and analyze our growth and investment in tools, products, and managing sensitive Digital Rights issues spanning IP, Privacy, and Illegal Content. We use data to influence strategic business decisions as we optimize processes, drive efficiency, and improve experiences of our internal and external stakeholders. We partner with multiple cross-functional teams including Product, Engineering, Design, Content, Legal, Operations, Policy, Privacy, and Data to ensure support at scale.

We are looking for someone to lead the direction of our Data Solutions team, while also growing the skills and professional development of individuals on the team. This person should be an experienced people manager with a strong background in data analytics, a technical mindset, and enjoys using data to tell a story. A successful candidate will be effective at leveraging these talents and collaborating with cross-functional teams to help us achieve operational excellence. This person will provide quantitative support, technical leadership to the team, manage other leads offsite, and deliver data solutions to improve tools, infrastructure, and processes. Ability to work across different time zones and using analytical rigor to improve our operations is critical.

Required Skills:

  1. Lead a team of analytical, technical, and operational experts that support operational needs, product support and growth, and tools development - management will be local and offsite

  2. Provide strong performance management, coaching, and career guidance for growing team of leads and individual contributors, especially in scaling the team's technical expertise in reporting, analytics, and data infrastructure

  3. Gain a solid understanding of all major systems, and become an expert in core IP and support infrastructure, tools, systems, and data

  4. Build a solid foundation and knowledge in Intellectual Property, Privacy, and Legal policies to be able to effectively advocate for Digital Rights Operations needs with key stakeholders (e.g., Product, Engineering, Legal, and other cross-functional teams)

  5. Be a company-level expert and advocate for Digital Rights Operations and our data, coordinating across partner organizations including Engineering, Legal, Online Operations, Global Media Solutions, Media Operations, Sales, and Partnerships

  6. Drive team strategy, goal setting, and performance of team members

  7. Establish prioritized roadmaps and implement strategies for executing, measuring progress, and communicating results against these goals that will advance the organization’s productivity through analytics

  8. Identify and drive scalable solutions for building and automating reports, pipelines, dashboards, and infrastructure to monitor key performance metrics, workforce strategy, and product growth

  9. Solve exploratory analytical problems, and contribute to Facebook core code

  10. Use signals from incoming reports of alleged legal rights infringements to identify opportunities for new insights and trends that may impact business decisions, short- and long-term growth, resource allocation and workforce strategy, investment in product support, and optimization of tools and systems

  11. Proactively and regularly communicate the impact of changes or issues with our data, logging, and infrastructure, including impact of testing across systems, products, and features

  12. Collaborate with Digital Rights Operations core and support teams, and market teams, to determine and prioritize data requirements which allow teams to solve daily operational problems and optimize for scale

  13. Partner with Data Science, Legal, Product, Engineering, and Operations to manage multiple complex projects and solve problems at scale

  14. Influence key cross-functional partners, including Product, Engineering, Data, Policy, Legal, and other to leverage resources and gain support for data infrastructure and collaboration

Minimum Qualifications:

  1. B.A. or B.S. degree with a quantitative focus in Economics, Computer Science, Information Systems, Math, Statistics, or equivalent experience

  2. 4+ years experience in end-to-end project management, systems project management, and/or operations

  3. 3+ years of experience in data, reporting, and analytical problem solving

  4. 2+ years people management experience

  5. 3+ years using SQL or equivalent and Excel experience

  6. 1+ years experience using languages and packages such as R, MATLAB, SPSS, SAS, Stata, etc.

  7. Communication experience and experience working cross-functionally, both internally and externally

Preferred Qualifications:

  1. Experience with full life-cycle system implementation (analyze, design, build, test, implement, support)

  2. 1+ years of experience with programming/scripting languages: SQL, PHP/Hack, Haskell, Python, Shell and/or XML

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.