Facebook Program Manager, Business Planning and Operations - Global Accounts in New York, New York


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is seeking a highly quantitative, driven, process/detail-oriented and creative Analyst, who will serve as a member of Facebook’s Sales Operations team. This position will have a day-to-day focus on providing analytical, strategic, and operational support for Facebook’s Global Accounts Team. This role will work cross-functionally with several organizations at Facebook (including Product Marketing, Product Analytics, Finance, and Sales), with the primary objective of enabling leadership to make effective, analytically driven, and strategic operating decisions. The ideal candidate will be passionate about Facebook’s mission, have a background in a quantitative or technical field, have experience problem-solving using large data sets, and can communicate strategic recommendations effectively with leadership. This position is located in our New York Office.

Required Skills:

  1. Establish & refine rhythm of business analyses and weekly reporting cadence for Global Accounts sales leadership

  2. Perform root cause analyses to identify business strengths, weaknesses, opportunities and trends

  3. Apply expertise in quantitative analysis and data visualization to tell the story behind the numbers and provide recommendations to leadership

  4. Use data to inform, influence and support market sizing, product roadmap & product launch decisions

  5. Assist Sales Ops and Sales teams with annual planning, resourcing, and other operational asks, including assistance with process design

  6. Perform ad-hoc analysis for Sales Ops and Sales leadership

Minimum Qualifications:

  1. BA/BS in Engineering, Business or related field

  2. 5+ years of work experience in Sales Finance, Sales Analytics, Sales Operations, and/or Strategy consulting, or 3+ years with MBA/Master’s degree

  3. 2+ years of statistical experience (creating attribution models, A/B tests or lift analysis)

  4. Demonstrated problem solving experience with experience providing business insights and recommendations from data sets

  5. Demonstrated experience presenting technical content to audiences

  6. Excel and Tableau experience

Preferred Qualifications:

  1. MBA or graduate degree in an analytical field

  2. Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment

  3. Experience with online advertising

  4. Experience working with or in support of diverse communities

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.