Facebook User Studies Program Manager in Pittsburgh, Pennsylvania


Join a team of researchers who are working to create the next generation of Virtual Reality technology. Oculus Research is seeking a User Studies Program Manager to work closely with a number of teams within Facebook to develop and manage research studies involving volunteer participants. This role, at the forefront of a new technology platform, will coordinate studies critical to designing the next generation of virtual reality. The candidate should have a background in user or clinical studies, and be eager to collaborate with a variety of different groups - from engineering to program management to legal - to increase the capacity for and the quality of our research studies.

Required Skills:

  1. Oversee research studies using volunteer participants.

  2. Ensure that studies have identified and addressed risks such as health, safety, participant consent, reputation, and data security.

  3. Provide guidance to researchers submitting studies to the Institutional Review Board (IRB), coordinate IRB submission and track which studies have obtained IRB approval.

  4. Develop and document study procedures and ensure that staff conducting the studies are trained on those procedures.

  5. Work closely with internal and external counsel, and health and safety personnel regarding user and product evaluation studies.

  6. Stay abreast of developments in consumer product safety and the impacts on Oculus research and procedures.

  7. Provide guidance to researchers regarding study procedures and study operations.

  8. Oversee relationships with recruiting services, staffing companies and other vendors related to research studies.

  9. Monitor and predict capacity needs and determine changes that may be needed to support all planned studies.

  10. Maintain effective and ongoing communications with stakeholders during the course of the study, escalating issues appropriately when necessary.

  11. Proactively understand the research support needs of research and science staff to allocate research assistant resources.

  12. Understand how to allocate resources for projects with competing needs.

  13. Manage a team of Research Assistants in support of studies across our org.

Minimum Qualifications:

  1. Bachelors degree in a medical, scientific, or management field.

  2. 5+ years of program management experience in user and/or clinical research.

  3. Experience developing study procedures and implementing staff training programs.

  4. Demonstrable experience in risk management, managing sensitive data, assessing study risks and mitigating study risks.

  5. Experience preparing and submitting studies to an IRB.

  6. Experience managing external vendors related to research studies.

Preferred Qualifications:

  1. Organizational and document management skills.

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.