Facebook Sales Program Manager, Small Business Group in São Paulo, Brazil
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
This position will be directly responsible for developing and managing sales programs to help clients get the best results from their marketing campaigns on Facebook – through consultation, education, optimization, and support via vendor partners. In addition to developing a high-performing operation, this position will be responsible for working with other teams across Facebook to create and grow programs focused on improving the Facebook experience for our clients.
Ideal candidates will combine an exceptional ability to drive results through vendor partners; a passion for delivering value to clients through rigorous planning and flawless execution; a keen eye for identifying process and workflow opportunities; and a willingness to roll up their sleeves and execute the tactics. Success in this position requires strong sales, vendor management, and problem-solving skills; attention to detail; the ability to thrive in a dynamic and changing environment; and a passion for helping others achieve results. This position is full-time and located in our Sao Paulo office.
Design and lead regional sales programs via vendor partners
Deliver against quarter targets in revenue, product adoption and customer satisfaction
Monitor progress against goals and manage vendors to meet and exceed operational and productivity metrics
Make data-informed decisions to drive performance, resource allocation and juggle competing priorities
Become an expert in Facebook’s solutions for businesses of all sizes
Work effectively in highly collaborative environment
Identify actionable insights to improve client results and team strategy — in LATAM and globally
Identify opportunities to improve ad products and the customer experience and influence action
5 or more years of experience with sales, technology, digital marketing, or online advertising
Experience working with and building relationships with Advertising Agencies
Analytical thinker with experience working with data concepts and principles
Critical-thinking and problem-solving experience
Experience prioritizing and focusing on driving growth
Experience building work relationships
- COPC certification or previous experience working with outsourced sales vendors