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Facebook UX Researcher Intern, Facebook Reality Labs in Seattle, Washington

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Oculus User Research is looking for an intern to join our team and help us work on the latest and greatest Virtual Reality technology. Curiosity must be a passion as well as a willingness to learn and drive yourself forward to get the quality we are looking for. You will help us enhance the user experience and investigate the ‘why’ in order to learn more about our users and how they interact in applications that can take people out of this world. The goal of the User Experience team (UX) is to improve the user experience by incorporating research, insights and content strategy into the product cycle. As a UX Researcher, you will work closely with product teams throughout the design process to identify opportunities for research, choose the appropriate methods, conduct the research and analyze and present results. Your toolbox should consist of both qualitative and quantitative methods, such as expert reviews, user tests, and journal studies, as well as experiments, surveys and A/B testing. Experience with log analysis or statistical analysis is a plus. As a partner to product design teams, you should have strong communication skills, drawing on your experience with design to describe and sometimes mock-up suggestions in research reports.

Required Skills:

  1. Conduct user research on multiple Facebook products and experiences

  2. Collect and analyze user behavior data through a variety of channels, such as user testing, semi-formal interviews, observation, surveys, A/B testing and log analysis

  3. Work cross-functionally with Design, Product Management and Engineering to incorporate user-centered research at all stages of the product cycle

  4. Proactively design studies intended to understand user behavior and attitudes

  5. Collaborate with Content Strategy to measure the impact of copy change

  6. Study and analyze the user experience on the site through a wide variety of qualitative methods

  7. Recommend and run appropriate A/B tests (or other) to measure the impact of site changes

  8. Effectively communicate results and illustrate suggestions to product teams through clear writing

Minimum Qualifications:

  1. Currently has, or is in the process of obtaining, a PhD or Masters in HCI, social computing, Information Science or related social science field, or MA/MS in these areas with prior related industry research experience

  2. Experience in conducting UX research, experience conducting applied and/or product related research is a plus

  3. Clear communicator

  4. Detail oriented and able to manage multiple projects simultaneously

  5. Experience working with User Experience teams

  6. Excellent command of qualitative or mixed research methods

  7. Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment

Preferred Qualifications:

  1. Intent to return to degree-program after the completion of the internship/co-op

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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