Facebook Account Manager, APAC Gaming, Korea (Singapore based) in Singapore
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
The Facebook Global Gaming team’s mission is to build the world’s community to discover, play, watch, and share games. Within the global industry, the EMEA region represents one of the most robust gaming ecosystems and the momentum of EMEA gaming companies in the worldwide market is only accelerating forward. Our team’s aspiration is to play an increasingly pivotal role in helping this community of game developers and publishers realize their global ambitions.
In this role, you will be directly responsible for helping clients drive business results on Facebook through consultation, education, and support. Success in this position requires exceptional consultative sales skills; the ability to thrive in a dynamic, team-focused environment; and an interest in for helping others achieve results. Ideal candidates will have previous experience in account management and/or selling marketing solutions.
This position is based in our Singapore office and will support our Korea market.
Become an expert in Facebook’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
Manage relationships with clients and develop a thorough understanding of their business objectives, goals and challenges.
Grow revenue, educate and deliver consultative support to strategic clients and partners
Identify and pursue opportunities, prioritize accounts, handle objections and evaluate campaign effectiveness.
Work directly with advertisers to improve the performance of their advertising campaigns
Troubleshoot and resolve account issues in a timely manner and providing outstanding service to clients
Gather advertiser feedback to enhance current and future ad products
Work cross-functionally within sales and other Facebook organizations to drive revenue and increase customer satisfaction
Bachelor's degree or equivalent practical experience.
Experience working in a user acquisition, account management, digital marketing or advertising sales role.
Minimum 3years of relevant experience
Ability to speak and write in English fluently and idiomatically.
Strong communication skills with native level proficiency of Korean
Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
Strong problem solving and quantitative analytical skills, previous experience using Microsoft Excel and/or SQL is a plus
- Prior experience working with Salesforce or other CRM systems is a plus