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Facebook Account Manager, Korea in Singapore

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

The Account and Partner Management team is a sales team that is part of Facebook’s Global Business Group. This team is focused on connecting every business in the world with their customers on Facebook and then helping them grow through Facebook Advertising solutions. Account and Partner Managers are directly responsible for building relationships and helping clients drive business results on Facebook through consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.

This position is full-time and located in our Singapore Office

Required Skills:

  1. Provide pre and post-sales support to advertisers for all online sales ad products

  2. Work directly with advertisers to improve performance of Facebook ads solutions/ campaigns

  3. Grow revenue through proactive initiatives

  4. Create collateral to drive scaled education

  5. Gather advertiser feedback to enhance current and future ad products

  6. Identify trends to increase advertiser satisfaction with the support process

  7. Develop strategies and tactics to optimize team workflows and improve team efficiency

  8. Work cross-functionally with Sales, Marketing and Product teams within Facebook

Minimum Qualifications:

  1. BA/BS degree

  2. 3+ years experience in account management or sales

  3. Understanding of digital marketing ecosystem in Korea, including mobile app-based businesses

  4. Prior experience working in digital marketing from in-house, agency, media

  5. Excellent communication skills both in English and Korean

  6. Experience as a Facebook/Instagram user and familiarity with Facebook’s ad products

  7. Strong problem solving and quantitative analytical skills, expertise in Microsoft Excel

  8. Proven ability to prioritize and manage multiple projects while maintaining strict attention to detail and strong ownership

  9. Highly motivated and able to thrive in a fast-paced start-up environment and execute in a timely fashion

Industry: Internet

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